The Design Process
Research and Discovery
Conducted user research to understand the pain points and needs of potential users.
Wireframing and Prototyping
Created wireframes to outline the basic structure and flow of the application. And developed interactive prototypes to test and refine the user experience.
Visual Design
Designed UI elements with a focus on simplicity and clarity, ensuring that users can easily find and use key features.
Validation
Conducting design validation involves organizing another round of usability testing and evaluating the usability of the design using the System Usability Scale. This iterative process can be utilized for further design refinements
Development Collaboration
Worked closely with developers to ensure the design was implemented accurately and efficiently.
Iteration
Referral Program (Member-Get-Member): Encourage users to invite friends and earn rewards.
Livin'poin: Accumulate points through transactions for redeemable rewards.
Voucher Benefits: Access exclusive discounts and offers.
Membership Level Tracking: Track progress through membership tiers for additional benefits.
Badge Collection: Earn badges for various achievements within the app.
Challenges: Participate in special challenges to earn extra rewards and unlock exclusive perks.
Interactive Games: Engage in games to earn additional rewards and points.
Avatar Customization: Personalize the app experience by creating a unique avatar reflecting the user’s personality.
Key Features
Livin' Loyalty is a rewards program for Livin' by Mandiri users, offering perks like points, vouchers, membership tracking, badges, and games. The higher your level, the more benefits you unlock! Personalize your experience by customizing your avatar to fit your style
Design Objectives
To increase user engagement and transaction frequency on Livin' by Mandiri by providing a personalized loyalty program that offers rewards, benefits, and interactive features that grow with user participation
Livin’ Loyalty
Livin' Loyalty is a rewards program for Livin' by Mandiri users, offering perks like points, vouchers, membership tracking, badges, and games. The higher your level, the more benefits you unlock! Personalize your experience by customizing your avatar to fit your style
Design Objectives
To increase user engagement and transaction frequency on Livin' by Mandiri by providing a personalized loyalty program that offers rewards, benefits, and interactive features that grow with user participation
The Design Process
Research and Discovery
Conducted user research to understand the pain points and needs of potential users.
Wireframing and Prototyping
Created wireframes to outline the basic structure and flow of the application. And developed interactive prototypes to test and refine the user experience.
Visual Design
Designed UI elements with a focus on simplicity and clarity, ensuring that users can easily find and use key features.
Validation
Conducting design validation involves organizing another round of usability testing and evaluating the usability of the design using the System Usability Scale. This iterative process can be utilized for further design refinements
Development Collaboration
Worked closely with developers to ensure the design was implemented accurately and efficiently.
Key Features
Referral Program (Member-Get-Member): Encourage users to invite friends and earn rewards.
Livin'poin: Accumulate points through transactions for redeemable rewards.
Voucher Benefits: Access exclusive discounts and offers.
Membership Level Tracking: Track progress through membership tiers for additional benefits.
Badge Collection: Earn badges for various achievements within the app.
Challenges: Participate in special challenges to earn extra rewards and unlock exclusive perks.
Interactive Games: Engage in games to earn additional rewards and points.
Avatar Customization: Personalize the app experience by creating a unique avatar reflecting the user’s personality.
